At The Timber Town, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from us. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect various types of information to improve your experience with The Timber Town and provide you with a smooth and personalized shopping experience. This includes:
- Personal Information: When you create an account, place an order, or subscribe to our newsletter, we may collect your name, email address, phone number, shipping address, billing address, and payment details.
- Non-Personal Information: We may also collect information about your device, browsing actions, and usage patterns, such as IP address, browser type, and operating system.
- Cookies: Our website uses cookies to improve functionality and provide a more personalized experience. Cookies help track your interactions with our website, such as items added to your cart or previous preferences.
2. How We Use Your Information
The Timber Town uses your information for the following purposes:
- Order Fulfillment: To process and fulfill your orders, including delivery, payment, and communication regarding your purchase.
- Customer Service: To respond to your inquiries, handle returns, and assist with any customer service issues.
- Personalization: To improve your shopping experience by remembering your preferences and tailoring our content and product recommendations to your interests.
- Marketing and Promotions: To send you updates, promotions, special offers, and newsletters, provided you have given us your consent to do so.
- Security: To protect our website and customers from fraud, abuse, or unauthorized access.
- Legal Compliance: To comply with legal obligations, such as tax laws or regulatory requirements.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers to help us operate our business, such as:
- Payment Processors: To securely process your payment information.
- Shipping Partners: To ensure your orders are delivered to the correct address in a timely manner.
- Marketing and Analytics Partners: To improve our marketing efforts and analyze how visitors use our website.
- Legal Authorities: If required by law or in response to valid requests from governmental authorities.
All third-party service providers are required to comply with our privacy standards and maintain the confidentiality of your information.
4. Your Rights and Choices
You have certain rights concerning your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can update or correct your personal information at any time by logging into your account.
- Deletion: You can request the deletion of your personal information, subject to any legal or contractual obligations.
- Opt-Out: You can opt-out of marketing communications by following the “unsubscribe” link in our emails or contacting us directly.
5. Security of Your Information
We implement a variety of security measures to safeguard your personal information. This includes encryption, secure servers, and restricted access to sensitive data. While we take all reasonable precautions, no method of transmission over the internet is completely secure. Therefore, we cannot guarantee the absolute security of your information.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. Once your data is no longer needed, we will securely delete or anonymize it.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies allow us to recognize you on future visits, remember your preferences, and track the effectiveness of our marketing efforts.
You can choose to disable cookies through your browser settings, but please note that doing so may affect the functionality of our website and your shopping experience.
8. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by The Timber Town. Please note that this Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any websites you visit through our links.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child has provided us with personal information, we will take steps to delete that information.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
The Timber Town
3/7940, Nand Vatika , Opp Kripal Ashram , Dehradun Road, Saharanpur , 247001
Email: info@thetimbertown.com
Phone: +91-7820013352
By using our website, you agree to the terms of this Privacy Policy. Thank you for trusting The Timber Town with your personal information.